Dec 10, 2019
To get an edge on their large corporate competitors, small business owners need to be able to react quickly, minimize operating costs and maintain an optimum level of productivity. One of the most effective ways to do that is to regularly upgrade your company’s office technology.
Because of their limited resources, many founders find themselves in the position of personally handling all of their company’s payroll and onboarding needs. In addition to being incredibly tedious, managing these background tasks eats up time that owners can’t afford to waste. As such, conscientious executives should automate these human resource functions using services such as Namely or ICIMS and devote more attention toward growing a business.
Cloud data storage
Although maintaining a quality work-life balance is important, startup founders should always be on the lookout for potential business opportunities. To that end, owners should invest in a cloud data storage solution so that staff can quickly access inventory information, company logistics and customer data on the go. That way, entrepreneurs will always have the tools they need to complete a sale or respond to an inquiry at their fingertips.
Cyberattacks cost small businesses an average of $200,000, which is a cost many entrepreneurs cannot afford. Consequently, 60 percent of SMBs that get hacked close six months after an attack. Owners need to protect their company data and consumer information with high-grade security software.
Virtual reception services
Another way owners can ensure that they don’t miss any sales is to employ a virtual reception service. VoIP phone solutions can handle and log all of a company’s incoming phone traffic while a company’s personnel are otherwise engaged. They provide multiple advanced features like voicemail to email or video/voice conferencing to keep your business connected with customers 24/7.
Customer relationship management
Quality customer relationship management software is a mission-critical small business tech upgrade. While founders can start their business without automated lead generation, multichannel marketing analytics and revenue forecasting, it’s extremely difficult to scale up without those resources. Thankfully, companies like Zoho and SharpSpring offer very affordable programs that make SMB CRM a breeze.
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